| 13:45-14:15 | Registration |
| 14:15-14:25 | Welcome Address on SOS Plan for Next Year |
| Mr. Henry Soo, Director of Operation, ISCEA.HK & DataDevelop Consulting Ltd. | |
| 14:25-15:00 | Keynote Address |
| The Perfect Match between SCOR and TOC best practices | |
| Mr. Rocky Yu, Authorized SCOR instructor, GS1 Hong Kong | |
| 15:00-15:30 | CLM Project -Appling SMED Approach to Reduce Supplier Qualification Process Time |
| Mr. Regal Wong, Quality Assurance Manager, Vodafone Global Enterprise Ltd. | |
| 15:30-16:00 | CLM Project - Process simplification from stock order request to fulfillment |
| Ir. Raymond Woo, Director, 2Fi Business Solutions Ltd. | |
| 16:00-16:30 | CLM Project - Improvement on machine automation |
| Mr. Dash Yu, Manager - Innovation, Creata – Shenzhen | |
| 16:30-16:40 | CLM Certification Presentation |
| 16:40-17:10 | TOC success story - Disaster, Recovery, Profits |
| Mr. David Chan, Director of Sunwill Easy-Pack Industrial Co., Ltd. | |
| 17:10-17:15 | Q&A, Souvenir Presentation and Closing Remarks |
| 17:15-17:45 | Networking session with Tea and Snack |
Agenda